This Privacy Policy gives you information about how we, Paramount House Hotel Pty Ltd (ABN: 91616323936), will use personal data and other private information that we collect from you as a user of this Site and/or as a hotel guest of Paramount House Hotel. When we refer to ‘personal data’ in this Privacy Policy it means any information that relates to you from which you can be identified. This Privacy Policy governs the processing of your personal data, including in connection with your use of our Site, so please read it carefully.


We may collect the following personal data about you:

  • The personal details you provide (such as name, address, e- mail address, business address and phone number) when submitting an enquiry or reservation request.
  • Payment details that we require for the purpose of recording and processing your reservation request (and administering your reservation). For further details please also refer to the section below headed ‘Payment Information’.
  • Personal details you choose to give when corresponding with us by phone, email, or that you provide to us when you visit Paramount House Hotel.
  • Any other personal or private information about you that you choose to submit to this Site.
  • Information about other guests included in your booking details.

Why do we collect your personal information?

Collecting your information is essential for us to provide our products and services to you. It also helps us to understand your needs, enabling us to provide you with a greater quality of service.

How do we collect personal information?

We only collect information when you knowingly provide it. Collection may include requesting information by phone, filling out a registration form on check-in, providing your business card to us, or emailing or faxing us your details.

Do we disclose your personal information to anyone?

We may disclose your personal information where you have consented to us doing so. We may also be required or authorised by law to disclose your personal information.

Is your personal information up-to-date?

It is important that the personal information we collect is accurate, complete and up-to-date. You can contact us at any time to update your personal information, or to tell us if your personal information is inaccurate or incomplete.

Is your personal information secure?

We take all reasonable precautions to safeguard your personal information from misuse, unauthorised access, modification or disclosure. When your information is no longer required we securely destroy it from our systems.

Can you access your personal information?

You may request access to the information we hold about you by contacting us. We may be required by law to retain your personal information after you have ceased your relationship with us.

Does your personal information leave the country?

We do not send personal information outside the country unless to do so is authorised by law.