Here is a list of common questions and our common answers to them. If what you’re after is missing, please get in touch.

Can I make a booking now?

Finishing touches are still being made to the hotel.

Please use the sign up box here so we can get in touch when bookings begin.

What are check-in and check-out times?

Check in from 2PM and check out before 11AM.

If you’re after a late check-out, just ask reception the day before and we’ll see what we can do.

How many guests can each room accommodate?

Generally, two. However please let us know if you are travelling with the little ones and we’ll see what we can do. Similarly, just let us know if you’re after a double room (two single beds) and we’ll get back to you with what’s available.

A “special requests” box appears during the booking process and is the best place to pop these sorts of things down. Or alternatively you can speak to the team direct using the contact details down below.

What are reception’s opening hours?

Our reception desk is open 24-hours a day, seven days a week.

What’s the easiest way to get to the hotel?

Honestly, if you’re coming from the airport with light luggage, the Airport Link train is easy and efficient. Particularly during peak times. You’ll need an Opal, available at airport stations, to travel.

Should the thought of public transport simply fill you with dread, just go with a taxi or we can help arrange a pre-booked car. We’re only 20-minutes away.

Can I book multiple rooms?

Of course you can. Please email, message or call (contact details below) and we’ll make it happen.

Are rooms accessibility friendly?

Yes, we are accessibility friendly. Please use the “special requests” box at booking or get in touch with the team using the contact details below to let us know of specific requirements. We’ll then work out what room is most appropriate.

How do I change or cancel my booking?

The old fashioned way. Just call, message or email the team (contact details are down below).

Can I park at the hotel?

There is plenty of short-term metred parking on surrounding streets. For long-term however, we recommend using the Goulburn Street Car Park which is a four-minute walk away. Rates start from $10 per night.

Do rooms have Wi-Fi?

They do. Wi-Fi is provided in rooms, in reception, and in the PCP café. It’s free (as it should be).